Terms & Conditions

1. Prices: the prices are marked alongside each item whether they are inclusive or exclusive of VAT. For all sales within EU the 25% VAT fee applies. VAT dows NOT apply if the shipping address is not within EU, or the Customer is registered as a wholesale company with valid EU Tax ID.

2. Prices are subject to alteration without prior notice.

3. Minimum Order: there is no minimum order. However due to shipping charges, lowest shipping cost per bottle is attainable by ordering around 18 bottles.

4. Standard delivery terms: We try to pass the ordered goods to our logistic partners as fast as possible, even on the same day if the confirmed order details are received by 1.00pm. Most orders take between 3-5 working days. CroatianWine.eu will not be held responsible for delivery failures beyond our reasonable control.

5. Any indication as to when wines will be available for delivery or collection is an estimate only and is not intended to be binding.

6. Payment terms: Payment is due with order. Credit terms are occasionally extended to trade buyers. In this case payment is due in full 30 days after shipping. We reserve the right to withdraw credit facilities on overdue accounts and charge interest daily at the rate of 1.5% per month on outstanding amounts.

7. Breakages: All goods are insured during transport to the Customer. All goods should be examined at the time of delivery. Please notify us of any discrepancies, shortages or damage within 24 hours of delivery. Damaged bottles and packaging should be kept for inspection please.

8. Listed vintages of wines - If a wine is listed with only one vintage, we cannot guarantee that exactly this vintage will be delivered. Namely, we work directly with producers who cannot in advance inform us about eventual vintage change (newer one).
We do not accept liability for the condition of the wine in the bottle. With older wines it is quite normal to find that individual bottles can mature, improve, and decline in taste at different times.

9. Force Majeure: We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

10. By placing the order you confirm that you are 18 years old at least. All orders must be signed by an adult person upon delivery.